Question 1

What time is check-in and check-out

Accepted Answer

Check-in is from 1:00 PM, and check-out is until 11:00 AM. If you need early check-in or late check-out, please contact the front desk in advance, and we will do our best to accommodate you.

Question 2

Do you have a shuttle service to the airport?

Accepted Answer

Yes, we offer shuttle services to and from the airport for an additional fee. Please arrange this service 24 hours in advance by contacting the front desk.

Question 3

What are the documents required for Check-in?

Accepted Answer

Indian nationals are needed to produce valid government-approved photo ID proofs like Aadhar Card, Passport, Driving License, Voter ID Card etc. bearing their respective address. Foreign nationals are required to present their Passport & valid Visa.

Question 4

Does Hotel Suncourt Yatri have an on-site restaurant?

Accepted Answer

Yes, Hotel Suncourt Yatri has an in-house restaurant that offers a gorgeous all-day dining menu to satiate your cravings.

Question 5

Are unmarried couples allowed at Sunstar Hotels?

Accepted Answer

Yes, Hotel Suncourt Yatri is a couple-friendly property and hence allows all couples of legal age to have a safe and amazing stay as long as both individuals produce a valid ID at the time of check-in.

Question 6

What is the cancellation policy at Sunstar Hotels?

Accepted Answer

No charges may incur in case of cancellation 24 hours before the date of arrival. However, cancellations within 24 hours from the time of check-in will incur a cancellation charge equivalent to the tariff of one night's accommodation. Cancellation policy may differ in case of group reservations.

Question 7

Can I bring my pet to the hotel?

Accepted Answer

We are a pet-friendly hotel and welcome pets in certain room categories. Please contact the hotel in advance to ensure that a pet-friendly room is available for your stay.

Question 8

Is breakfast included with my room?

Accepted Answer

Our breakfast options vary by room package. Please check your booking details to confirm if breakfast is included, or contact the front desk for more information.

Hotel Sunstar Group